Guide

Policy exclusion handler

A lender's policy document tells you the rule. It never tells you the tolerance. This is the second list — the constraints that get property deals declined, and what actually moves each one.

Organised by constraint rather than by deal, because the constraint is the part that transfers. If your deal is shaped differently but hits the same wall, the answer below still applies.

Deal shapes marked illustrative are composites used to show the constraint. Those marked placed are transactions we have arranged. No lender or borrower is identified in either case.
Interstate security

Security in a state the lender does not write in

Deal shape

Second mortgage across two states — VIC and WA security, sitting behind a bank first. Placed.

Why it is excluded

Most non-bank second-mortgage lenders will not take WA security. Enforcement differs, panel solicitors are interstate, and the file is an exception before it is read.

What moves it

Package both securities as one request rather than two. Confirm first-mortgagee priority amounts before submission, not during settlement. Instruct the lender's solicitors to prepare a state-compliant deed of priority up front. WA requires wet-ink execution — build the days into the timetable rather than discovering them at the end.

Timing

Add three to five days for interstate execution. Assume nothing settles by PEXA alone.

Valuation timing

The valuation does not exist yet, and the site will not wait

Deal shape

Six-month bridge against an approved development site in a regional centre. As-is value known; the GRV assessment not yet instructed. Placed.

Why it is excluded

Credit will not size a facility against a number nobody has produced. The standard answer is to wait — by which time the site is gone.

What moves it

Build the case the valuer would have built. A month-by-month funding table for the full term, local agent evidence and rental analysis supporting the GRV assumption, the planning permit, and a stated exit. Then ask the funder the direct question rather than hoping: would you consider this with the valuation to follow? Commit to instructing the assessment on a named date.

Timing

Indicative terms on the package; formal valuation follows rather than blocks.

Stale valuation

The valuation is more than three months old

Deal shape

Refinance where the existing report was commissioned for a different lender, four months ago. Illustrative.

Why it is excluded

Most lenders reject a report older than roughly three months, and one addressed to another lender outright. The default assumption is a fresh instruction and a fresh fee.

What moves it

Ask whether the existing report can be reassigned before you order anything. The sponsor pays a reassignment fee, which is a fraction of a new instruction and days rather than weeks. We have had a report addressed to a major bank reassigned to a non-bank lender rather than re-instructed. Always check the addressee and the date before quoting a timeline to your client.

Timing

Reassignment: days. Fresh instruction: two to three weeks, plus the quote.

Valuation shortfall

The valuation comes in under

Deal shape

Approved facility where the report lands below the figure the LVR was built on. Illustrative.

Why it is excluded

The approved LVR no longer works and the deal is treated as a new submission — usually at the point the client has already committed.

What moves it

Three levers, in order of least damage: restructure the LVR against the new figure and cover the gap with a short second; add security from elsewhere in the group; or move lender to one whose policy sizes differently. Where the lender permits it, commission your own valuer — though note many insist on instructing their own.

Timing

Plan for it before it happens. Recovering after settlement is booked is what costs the deal.

Servicing on paperwork

Strong borrower, financials not current

Deal shape

Active developer with real income and a live portfolio, whose most recent tax return has not been lodged. Placed.

Why it is excluded

Bank servicing tests fail on the absence of a document rather than on financial strength. The borrower is not weak; the file is incomplete.

What moves it

Do not fight the test. Go non-bank or alt-doc for a deliberately short term, then diarise the bank refinance for the month the financials become current. Track the client's lodgement status as a live field, so the refinance is a scheduled opportunity rather than something you rediscover a year later.

Timing

Short-term facility now, bank pricing at the next reporting cycle.

Policy release

Capital trapped inside an approved facility

Deal shape

Construction facility mid-build with an unused cost-to-complete allowance the borrower needs for the next acquisition. Placed.

Why it is excluded

The stated position is that check costs are not accessible until practical completion. Most files stop at that sentence.

What moves it

Show that the lender's risk is covered whether or not the money is released. The evidence pack: latest QS report with cost-to-complete and a forecast completion date, current balance against limit and the undrawn amount, forecast monthly interest, and untouched contingency. Then escalate in order — relationship manager, progress payments manager, executive approval — and state the purpose of funds rather than leaving it to be inferred.

Timing

Approved within 48 hours of escalation on a recent file, against stated policy.

Behind a bank first

Second mortgage behind a major, and the priority deed stalls

Deal shape

Second mortgage where the first mortgagee is a major bank, and consent to the priority deed sits unactioned while the existing facility runs past expiry. Illustrative.

Why it is excluded

The second-mortgage lender cannot settle without a deed the bank has no urgency to sign. The deal is not declined so much as left to expire.

What moves it

Escalate directly with the first mortgagee's securities team rather than the branch, and use any bank relationship you have to move it. Register a caveat as an interim protective step while consent is outstanding. Put the commercial urgency in writing — an expired facility accruing penalty interest is a fact the bank can act on, where a chase email is not.

Timing

PEXA title nomination has its own lead time. Start it the day terms are accepted.

Cross-collateralisation

Bank facility crossed against multiple titles

Deal shape

Group with an existing bank facility secured over several properties, wanting to move or release one asset. Illustrative.

Why it is excluded

No single asset can move while the facility is crossed, and the bank has no incentive to unpick it.

What moves it

Map every title, mortgagee and balance into a security schedule before approaching anyone. With that in front of you, negotiate a partial release or substitution of security. Frequently the schedule itself makes the case for refinancing the whole group away rather than negotiating asset by asset.

Timing

Longest lead time of any item here. Start the schedule before the client has a deadline.

Council order on title

Site carries an emergency order or an easement problem

Deal shape

Development site where a fire triggered a council emergency order requiring demolition and asbestos clearance, with a build-over-easement application also outstanding. Placed.

Why it is excluded

A security condition changed after acquisition, with a council-enforced clock attached. Most buyers and most lenders walk.

What moves it

Run it as one coordinated program, not five problems. Deal with the municipal building surveyor directly on scope. Commission the arborist, engineering and remediation reports in parallel rather than in sequence. Keep the easement application moving alongside the remediation so neither becomes the other's blocker — and keep the lender informed as the security condition changes, rather than after.

Timing

Build-over-easement applications have a long lead time and are a common cause of late redesign. Lodge early.

Planning RFI

The application stalls on a request for further information

Deal shape

Regional development application where the shire issued an RFI covering vegetation, services abolishment and drainage. Placed.

Why it is excluded

The RFI is the single most common point at which an application stalls for months or lapses entirely — usually because it is treated as correspondence.

What moves it

Treat it as a project with a schedule. Tender consultant fees before instructing rather than accepting the first quote. Close every item in one consolidated submission instead of trickling documents. Referral authorities — the water authorities in particular — determine timelines more than councils do, so answer them comprehensively and in one package.

Timing

Regional applications commonly run six to nine months from lodgement. Complete, well-organised responses measurably shorten that.

Subdivision

Titles issuing, and lots need to sell individually

Deal shape

Completed project where individual lots need to settle progressively rather than as one line. Illustrative.

Why it is excluded

The facility was written over one title. Partial discharge is not automatic and lender consents teams work to their own timetable.

What moves it

Submit a valuation for each lot rather than a single combined figure, provide the plan of subdivision, and agree the payout allocation per lot before the first contract goes unconditional. Coordinate the consents team, the solicitors and the PEXA workspace together — sequentially is how settlements get missed.

Timing

Start at title application, not at first sale.

General information only. It is not financial product advice or credit assistance, does not take account of your objectives, financial situation or needs, and does not constitute an offer of finance. Lender policy and appetite change; nothing here is a representation that a particular facility is available. Siare operates under AFSL 247858 (Bardin Capital). Home loans and other regulated consumer credit are arranged by Siare as an authorised credit representative under Connective's Australian Credit Licence 389328.